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HP Software Licensing & Management Solutions (SLMS) provides prime
source licensing fulfillment and software license management solutions
to customers worldwide. We offer an infrastructure to support customers,
ISVs and partners for desktop and server software license purchases and
their management. The solutions include flexible ordering, adhoc reporting
and multi-currency billing utilizing innovative technology and tools.
HP Software Licensing & Management Solutions targets the three leading
challenges of managing software - cost, control and compliance. Our complete
solution includes access to the following services:
Prime Source Software License Fulfillment
License Management Services
Online Ordering Services
PrimeSource Software Licensing Fulfillment
Providing a consulting and fulfillment solution to customers
for their desktop and server software license purchases from
leading Independent Software Vendors (ISVs)
License Management Service
A managed service which allows customers to effectively monitor
and manage their desktop and server software licenses as
assets while enabling them to become and remain compliant.
Our
charter is to provide prime source licensing fulfillment
and software management solutions to customer’s worldwide.
We offer an infrastructure to support customers, ISV’s
and partners for desktop and server software license purchases
and their management. Our solutions include flexible ordering,
effective ad hoc reporting and multi-currency billing utilizing
innovative technology and tools.
From initial acquisition
to day-to-day management, we remain the industry’s
premier authority for software services and support.
Online Services
HP Software Licensing & Management Solutions uses the
power of network technology to automate the procurement and
delivery of software - reducing the time, the effort, and
the cost of purchasing and managing software. Our e-procurement
solutions offer you a choice of either a direct business-to-business
or Internet-based purchasing process. Our e-catalogues make
it fast and easy for authorized employees to review products,
access pricing, and place orders from anywhere in the world,
with immediate on-line confirmation.
Key features of our Online services include:
Software Licensing Information
Order status
Product reporting
Product favorites list
Order recall/save
Buyer approval
Customized reporting fields
HP’s Online Services solutions
help you maintain tight control over the procurement and delivery
of software throughout
your global enterprise, as well as reduce administrative
costs and simplify the complexity of managing software.
HP’s
SLMS Service Center, Galway
The HP SLMS business has Service Centres located in EMEA,
the Americas and Asia Pacific. The EMEA Service center
is located in Galway, Ireland. This group provides business
and
operations services to our SLMS customers and to our HP
Sales drivers.
The Galway Service Centre is divided into
two groups, as follows:
1. SLMS Business Support Centre
The Support Centre provides business support in a pre and
post sales environment to the HP sales drivers in EMEA. It
provides account program management to international enterprise
accounts to achieve high levels of customer satisfaction.
New business capability development and new vendor program
implementation are also led and developed by the Business
Support Centre organization.
2. SLMS Operations Centre
The Operations Centre takes care of all day to day operational
activities such as pricing, ordering, invoicing, crediting,
reporting etc for signed up customers. They also provide customer
registration and roll-out of new agreements for all EMEA customers.
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