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The
Remote Support and Proactive Service group is part of HP'S
Customer Support R&D organization.
The Remote Support
function is responsible for development and support of HP's
bi-directional electronic connectivity
solution between HP and its customer. This includes key HP
service infrastructure programs Instant Support and High
Availability Observatory.
For more information refer to:
» http://www.hp.com/hps/hardware/hw_instant.html |
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